Nursing Department:
The Nursing Department is staffed with 24-hour nursing care, seven days per week. [RN's, RPN's, LPN's and Care Aides]. The Nursing Department coordinates care provided by the physicians, pharmacy, podiatry, dentistry, as well as liaising with all other departments related to the resident's life and care at Buchanan.

There are four resident "Houses". Two houses accommodate 34 residents each and two houses accommodate 22 residents each. Our "Special Care House" of 22 offers a full spectrum of special care nursing. The Nursing Department is a team that is committed to working with all members of a multidisciplinary team to achieve and provide excellence in care, a happy home environment and quality of life for all of the residents.

Food Services:
The Food Services Department provides nutritious, appetizing "home-cooked" meals three times a day to our Residents. We provide two seasonal menus (Spring/Summer, Autumn/Winter) offering a great variety of food items. We cater to allergies, special diets and food preferences as needed.

Breakfast is a traditional meal with cold or hot cereal, eggs, bacon or sausage, and toast. Fresh muffins, cinnamon buns, pancakes and waffles are also enjoyed on a regular basis. The main meal of the day is served at noon. Supper is always an excellent choice of soup, a casserole, sandwiches and/or a salad plate. Seasonal fresh fruit and vegetables are provided. Many of the prepared desserts are home made. Snacks of fresh fruit, baked goods and beverages are offered throughout the day.

Fresh flowers grace our dining room tables and our four intimate dining areas offer a comfortable, home-like setting with a pleasant atmosphere. Guests are welcome to join us for meals.

Pastoral Care:
As part of the care offered for residents, families and staff we have two full time Chaplains available to assist with emotional and spiritual needs. We believe that a listening ear is one of the most precious gifts a Chaplain can give. The Chaplains may assist a resident in the adjustment to their new home at Buchanan lodge and offer support in times of illness and sorrow. As members of the health care team the Chaplains provide information and expertise related to end of life issues. Chaplains facilitate religious rites and ceremonies no matter which faith you practice. The Chaplains are available to pray with you and if so desired can assist a resident to reconnect with their own faith community.

Services offered:

• Nondenominational Christian services three times per week
• Bible Studies [offered several times a year].
• Spiritual Reflections [thought provoking, interactive program on each house weekly], Easter and Christmas services, Christmas Candlelight family services, Memorial and graveside services.
• Workshops for friends and families [Coping with Grief: Visiting Those with Dementia].
• Facilitation of Catholic Mass and interdenominational Holy Communion monthly.
• There is an on call Chaplain 24 hours a day for palliative and bereavement care.

Resident attendance is optional for all Chaplaincy services and programs.

Recreation:
The Recreation Department provides a wide variety of therapeutic recreation programs that meet the social, physical, spiritual, emotional and psychological needs of the residents. Programs are offered six days a week from 0930 to 1700 hours, as well as evening programs. Programs often include but are not limited to: Fitness and exercise, bus outings, baking, crafts, gardening, active games, bingo, trivia and other mentally stimulating programs. Special events include dinner parties, birthday teas, and ice cream socials, resident and family barbeques. We celebrate various holidays throughout the year, and we host our Fall Fair for the community every November. A facility-owned wheelchair bus is utilized for scenic drives, lunch, dinner outings, shopping trips, concerts and other events. The recreation team works collaboratively with the volunteers and other departments.

Environmental Services:
Services include facility and equipment maintenance, laundry, housekeeping and janitorial.

Resident rooms are furnished with a bed, night table, armoire, dresser and sitting chair. We encourage personal items such as but not limited to pictures, television, radio, ornaments, books, etc. A special addition to each room is a Personal Memory Box for your special memorabilia.

Prior to bringing larger personal furnishings we ask that you consult with our Director of Environment Services. Thank you.

Accounts:
On move-in day, we ask that you set up an account using our automatic withdrawal process for monthly maintenance fees and a comfort fund (for hairdressing services, tuck shop, medication, activities and outings). The comfort fund is required to have a minimum balance of $150.00.

There are also additional charges of:

Damage Deposit	$250.00
Laundry Marking Labels	$45.00
Change of Room (request of family)	$150.00
Telephone (optional)	$25.00
Initial Hook-Up of Telephone(optional)	$35.00
Equipment Rental	$35.00 to $80.00
Resident Council (per month)	$2.00
Shaw Cable (optional)	Family responsibility to setup with Shaw

Human Resources:
Buchanan Lodge is a unionized environment, working together with the Hospital Employees’ Union and British Columbia Nurses Union. Our philosophy and practice is to promote and maintain cooperative working relationships through optimal communication and goal-centered resolution.

Buchanan Lodge has approximately 160 staff members. We have not contracted out any services.

For employment opportunities please fax your resume to: Manager of Human Resources to 604-522-3689 or email at diannaw@buchanan-lodge.com.

Admission/Access Process: How does it work?
From Home/From Hospital:
For public-funded facilities there are no waiting lists. An assessment is the first step in assessing the need to be in care. The assessment is completed by Residential Client Services of the Fraser Health Authority and the individual requiring care is placed on a "first available and appropriate vacancy list". Priority will be given to those persons deemed to be the highest need and who are at the greatest risk.

Following the first available vacancy and once the person is in care at a facility, the resident may request their name go on the transfer list at a facility of their choice.

For more detailed information contact Residential Client Services, The Fraser Health Authority.

There are no scheduled public tours of the facility.
Tours can be arranged for families and residents once their name has been referred by Residential Services, Fraser Health Authority for potential placement from Acute Care hospital, emergency needs in the community or from the current "transfer list".

Tours are arranged by the Clinical Care Coordinator by calling 604-522-7033.